Payments

Get Paid Your Way, Property by Property

Connect your own payment account, or use Agoo's. Guests pay by MoMo, card or from abroad, and you're paid out by MoMo or to your bank.

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Two Ways to Take Payment

Your Own Account, or Agoo's

Connect your own Paystack or Hubtel account and guests pay you directly; eligible businesses abroad can use Stripe or PayPal. Or use Agoo's payment account, set for each property: useful for small or new hosts, with reserves and payout timing agreed up front. It's the same rule as Agoo Events.

Chosen per property, for new bookings
Bookings keep the account they were paid through
Agoo Travel supports every booking either way

How each property takes paymentSample

Lagoon Lodge · your own accountYour Paystack account, connected. Guests pay you directly.Connected

Hillside Cottage · Agoo's payment accountAgoo collects for you and pays you out on the agreed schedule.Agoo

A change applies to new bookings. Bookings already made keep the account they were paid through, and their refund trail.

What Guests See

MoMo, Cards and Guests From Abroad

Guests in Ghana pay by MTN MoMo, Telecel Cash, AirtelTigo Money or card, always in cedis. Keep your rate card in US dollars if you like: guests in Ghana see the cedi price, converted daily and locked when they book. Guests abroad can pay by card or PayPal in their own currency.

Only the methods your account supports are offered
A MoMo screenshot never counts as paid
Payments verified before any booking is confirmed

Your rate card: US$ 52 a nightSample

A guest in Ghana seesConverted today, locked when they book, paid in cedisGH₵ 806.00

A guest abroad, paying by cardYou pay US$ 52.00 · charged in US dollarsUS$ 52.00

Guests in Ghana are only ever shown and charged cedis.

Payouts

By MoMo or to Your Bank

See what's expected, what's held and why, and each transfer with its state and date. Statements and exports are ready for your accountant, and changing where you're paid is protected by your passkey and a cooling-off period.

MoMo wallet or bank account
Held amounts shown with their reason and release date
Every difference lands in a queue with an owner

PayoutsSample

Tue 22 Dec · MTN MoMoScheduledGH₵ 1,150.00
Tue 15 Dec · bank accountPaidGH₵ 3,480.00
Tue 8 Dec · bank accountPaidGH₵ 2,905.50

Changing where you're paid

Needs your passkey, tells the owner separately, and waits a cooling-off period. Support can never change it for you.

Questions

Good to Know

Can I keep my rates in US dollars?

Yes. Keep your rate card in US dollars if you like. Agoo Travel shows guests in Ghana the cedi price, converted daily and locked when they book, and they pay in cedis. Guests abroad paying by card or PayPal can pay in their own currency.

Whose account does the money go to?

On your own account, guests pay you directly and you deal with your provider. On Agoo's, Agoo collects for you and pays you out on the agreed schedule. Each booking shows which, and keeps it for its refunds.

What happens with refunds?

A refund goes back the way the guest paid wherever possible, from the account the booking was paid through. You and the guest both see each stage with its date.

Can someone change where I'm paid?

Only you, with your passkey. The owner is told separately, and the change waits a cooling-off period before it applies. Agoo support can never change it for you.

Set Up Payments With Us

We'll connect your account or set up Agoo's for your property, and run a test booking with you.

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